Sheraton Grand Hangzhou Wetland Park Resort, Hangzhou

I absolutely loved my stay at this resort! It's ideally located near the Wetland Park, providing a serene environment perfect for walks or jogs. The room was luxurious and offered a comfortable retreat after a long day. The dining options were quite impressive, but I would say the breakfast could be improved in terms of variety. Overall, it's a fantastic spot that offers great value for money, just a bit of a distance from the city center.

I had a truly wonderful experience at Sheraton Wetland Resort. The standout feature for me was the exceptional service, especially from Rye and Robert, who went above and beyond to assist us. The setting is beautiful and elegantly designed, though it's a bit far from the main attractions in Hangzhou. The dining options were diverse but could use some improvement. Overall, it's a great resort if you're looking for comfort and outstanding service, but plan your transportation ahead as the location is a bit isolated.

I had a mixed experience at this hotel. The location is serene and close to a lovely park, making for a peaceful stay. The staff was kind, but I encountered issues with the service quality that fell short of expectations. Although my room was spacious and had a nice balcony view of the lake, there was an unpleasant smoking smell that lingered. Overall, the price was somewhat reasonable, but I expected more for a 5-star resort.

I had quite a mixed experience at Sheraton Wetland Park. On one hand, I received exceptional customer service from Febre at the concierge, who went above and beyond to assist my colleagues. On the other, I had a frightening incident with an emergency evacuation that was poorly handled, highlighting some serious safety issues. The location is peaceful and scenic, but the service should be more reliable for a 5-star hotel. Though I enjoyed my room, the overall stay left me with some concerns.

My stay at the Sheraton Grand Hangzhou Wetland Park Resort was simply delightful! The beautiful surroundings and classic Chinese decor made for a magical experience. The service was top-notch, especially with the staff being incredibly helpful and attentive. However, during my dining experience, I found the breakfast options a bit limited and not as varied as I had hoped. Overall, it's a perfect spot for a relaxing getaway, though the dining could use some improvement.